TERMS AND CONDITIONS
1. General
Welcome to the website closalkio.com. By using this site, you agree to the following terms and conditions. If you do not accept these terms, we kindly ask you not to use our website or online store.
2. Company Information
The website is operated by Clos Alkio, NIF: B02629996.,
Registered address: Carrer Saperes 7, 43737 Gratallops, Catalonia, Spain.
Contact details:
Phone: +34 650 704 285 /Judit Llop
Email: info@closalkio.com
3. Service Description
Our website provides information and the opportunity to purchase high-quality wines and related services for individuals over the age of 18. Detailed descriptions of the products and services can be found on the website.
4. Prices and Payment Methods
All prices are listed in euros (€) and include VAT and other applicable country-specific taxes unless otherwise stated. We reserve the right to change prices. Read more about pricing and payment methods here.
5. Shipping Terms
We deliver products within the EU in accordance with applicable legislation. We reserve the right to modify the shipping terms. Read more about shipping terms and costs here.
6. Right of Withdrawal and Returns
Consumer customers have the right to cancel and return their order in accordance with the laws of their country. Read more about cancellations and returns here.
7. Complaints
If the product you received is defective or damaged during delivery, you can find information about how to proceed here.
8. Processing of Personal Data
We process your personal data in accordance with data protection legislation. More information can be found in our Privacy Policy.
9. Cookies
Our website uses cookies to improve the user experience. Read more about cookies here.
10. Intellectual Property Rights
All content on the website, including texts, images, and logos, is the property of Clos Alkio or its partners. Copying, distribution, or any other use of the material without permission is prohibited.
11. Limitation of Liability
Clos Alkio is not liable for any indirect or consequential damages resulting from the use of or inability to use the website or online store.
12. Changes to the Terms and Conditions
We reserve the right to change these terms without prior notice. We recommend checking the terms regularly.
13. Applicable Law and Dispute Resolution
These terms and conditions are governed by the laws of Spain. Any disputes will be primarily resolved through negotiations between the parties.
14. Contact Information
If you have any questions about these terms, you can contact us:
Email: info@closalkio.com
These terms were last updated on April 8, 2025.